Do you do Custom Orders?

YES! We love to make custom orders. Just send us an email with what you would like and we would love to work with you to create something unique!

What are your Hair Accessories made of?

We use a variety of beautiful products to complete our hair accessories including gorgeous quality 100% Polyester Grosgrain & Stain Ribbon, flowers and fabrics. Hair accessories are attached to alligator clips, snap clips, hair bands or headbands. If you would prefer your hair accessory attached to a certain type of clip please include this in the special instructions area when checking out. 

Can I be sure the product is of good quality?

You most certainly can! All the products are hand crafted by Pinkberry Kisses and we take the greatest care to ensure your products is of tip top standard.

Do you post internationally?

No, we only ship to Australian Addresses

How Much is Postage?

Orders over $50 are shipped Free, and all orders under $50 are shipped for a flat rate of $7.50 standard postage. There is an Express Post option which is $14.50. 

Do you sell Wholesale?

Yes we do. Please email us with your business details and we will set up a wholesale account for you or you can apply directly through the wholesale page.

How long do orders take to be posted once I have placed my order?

Once you order has been placed and payment received, it will be made and is generally posted within 2-4 working days. Delivery times vary, from 1 - 7 days depending on your location. If you are wanting your order urgently please choose the Express Post option and your order will be made and posted within 1 day of an order is received. 

Are your clips made to go in the right side of the hair?

All of our clips are made to go into the right side of the hair, but can be made to go in the left. Just leave us a note at checkout stating you would like to clips to be made for the left side of the hair. We also made pairs which can be selected on many items, otherwise please leave us a note at checkout.