Pinkberry Kisses

FAQ

 

Do you do Custom Orders?

YES! We love to make custom orders. Just send us an email with what you would like and we would love to work with you to create something unique!

 

What are your hair accessories made of?

We use a variety of beautiful products to complete our hair accessories including gorgeous quality ribbons, flowers and fabrics. Hair accessories are attached to alligator clips, snap clips, hair bands or headbands. If you would prefer your hair accessory attached to a certain type of clip please include this in the special instuctions area when checking out.

 

Can I be sure the product is of good quaity?

You most certainly can! All the products are hand crafted by Pinkberry Kisses and we take the greatest care to ensure your products is of tip top standard.

 

Do you post internationally?

We send orders around the world except America and Canada. Please email us prior to confirm a shipping quote.


Do you sell wholesale?

Yes we do. Please email us with your business details and we will set up a wholesale account for you or you can apply directly through the wholesale page.

 

How long do orders take to be posted once I have placed my order?

Once you order has been placed and payment received, it will be made and is generally posted within 3-7 working days. Delivery times vary, from 1 - 7 days depending on your location. If you require your delivery urgently, please choose the Express Post option AND leave a note for us in the area at checkout and we will do our best to make your order a priority.

PLEASE NOTE: Once your order has been posted, we cannot be held responsible for missing packages. If you are worried about this, please choose registered post (available as an add on) or Express post.

 

Are your clips made to go in the right side of the hair?

All of our clips are made to go into the right side of the hair, but can be made to go in the left. Just leave us a note at checkout stating you would like to clips to be made for the left side of the hair. We also made pairs which can be selected on many items, otherwise please leave us a note at checkout.